POINTS · REWARDS · PARTICIPATION

Reward the time people invest in better decisions.

Grant different point values per questionnaire, show participants a clear balance and history, manage expiry and adjustments, define redemption rules, and connect fulfillment providers—without losing consent, privacy, or fraud controls.

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REWARD PROGRAMLIVE

PARTICIPANT LEDGERCustomer advisory communityACTIVE

MEMBERS4,820Eligible

POINTS286kAvailable

REDEMPTIONS1,142Fulfilled

Questionnaire completed+40 PTS

Quality review passed+10 PTS

Reward eligibilityAVAILABLE

WHAT THIS CHANGES

Make incentives transparent for participants and controllable for the organization.

Rewards are tied to eligible questionnaire completion through an append-only ledger, so every balance change can be explained without exposing answer content.

Configurable earning

Set questionnaire-specific points, campaign bonuses, quality criteria, caps, eligibility windows, and first-response rules.

Participant ledger

Show pending, granted, expired, adjusted, redeemed, and reversed entries with a clear running balance.

Flexible redemption

Define catalog, threshold, approval, expiry, region, and fulfillment rules or pass redemption to an external provider.

Integrity controls

Prevent duplicate grants, detect suspicious participation, separate response privacy from reward identity, and audit manual adjustments.

DESIGNED AS PART OF THE SYSTEM

Recognition should strengthen participation without purchasing a particular answer.

Reward rules are disclosed before participation, point grants depend on valid completion rather than response content, and anonymous research remains analytically anonymous.

“Reward the contribution, never the opinion.”

01
DEFINE
Set a fair reward policy
Choose points, eligibility, quality, caps, expiry, geography, and disclosure per questionnaire or campaign.
02
EARN
Grant through the ledger
Create an idempotent pending grant, validate completion, and post the final balance entry.
03
REDEEM
Fulfill with control
Let participants choose eligible rewards while providers, approvals, status, and reversals remain synchronized.

CAPABILITY DETAIL

Everything needed to make it operational.

Per-questionnaire pointsDifferent earning values, bonuses, windows, caps, and participant groups for every campaign.

Balance and historyParticipant-facing statement with pending, available, expiring, redeemed, and adjusted points.

Expiry and adjustmentsPolicy-based expiration, notified deadlines, reasoned manual changes, and reversal protection.

Redemption rulesThreshold, catalog, region, approval, inventory, fulfillment, cancellation, and refund behavior.

External providersProvider-neutral redemption adapter, API, webhooks, reconciliation, and fallback handling.

Fraud and privacyDuplicate prevention, velocity checks, response-quality signals, separation of duties, and privacy-safe identity.

START WITH THE WORK, NOT THE PAYMENT

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Create your workspace, questions, templates, audiences, automation, and analysis plan. Choose a sending plan only when you are ready to launch.

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