TRIGGERS · EMAIL · SMS · EMBED

Turn operational moments into timely questions.

Launch after a purchase, service visit, session, lifecycle change, or external event. Deliver through branded email, SMS, secure links, embedded experiences, QR codes, or public share links—with schedules, reminders, consent, and frequency controls.

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JOURNEY AUTOMATIONLIVE

EVENT TRIGGERService completedFLOW ACTIVE

CHANNELS6Coordinated

TRIGGERS14Active flows

DELIVERY98.7%Last 30 days

Event matchedDONE

Eligibility checkedDONE

Invitation personalizedQUEUED

WHAT THIS CHANGES

Make timing, channel, and relevance part of questionnaire quality.

A strong questionnaire sent at the wrong moment still underperforms. Delivery orchestration connects operational context to a respectful participant journey.

Event-triggered sending

Start from CRM, HR, event, service, purchase, training, or custom API activity—with delay and eligibility rules.

Multichannel journeys

Coordinate email, SMS, in-app embeds, public links, QR codes, and participant accounts without duplicate responses.

Frequency and consent

Honor channel permission, quiet hours, time zone, contact limits, suppression lists, and respondent preferences.

Adaptive follow-up

Send reminders, change channel, stop after completion, escalate non-delivery, or trigger the next operational action.

DESIGNED AS PART OF THE SYSTEM

Automation should increase relevance without increasing pressure.

Delivery policies make consent, timing, frequency, identity, and opt-out visible at every step. Participants receive one coherent journey across channels.

“The best reminder is the one a participant never receives after they have already answered.”

01
TRIGGER
Capture the right moment
Receive an event, schedule a campaign, expose an embed, or publish a controlled share link.
02
DECIDE
Evaluate eligibility
Apply audience, consent, identity, deduplication, frequency, language, and subscription rules.
03
ORCHESTRATE
Deliver and adapt
Choose channel, personalize, retry, remind, stop on response, and record the complete journey.

CAPABILITY DETAIL

Everything needed to make it operational.

Operational triggersEvent, transaction, appointment, session, lifecycle, segment, date, or API based.

Email and SMSBranded, localized messages with provider health, delivery state, and fallback rules.

Embeds and public linksWebsite, portal, application, kiosk, QR, or open share experiences with identity controls.

Scheduling and remindersTime-zone aware launch, windows, cadence, escalation, and completion-aware stopping.

Journey governanceConsent, suppression, quiet hours, contact limits, deduplication, and auditable overrides.

Delivery analyticsChannel performance, bounce reasons, invitation funnel, response latency, and trigger attribution.

START WITH THE WORK, NOT THE PAYMENT

Build the complete program for free.

Create your workspace, questions, templates, audiences, automation, and analysis plan. Choose a sending plan only when you are ready to launch.

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